Privacy Policy

This Privacy Policy explains how Stackcraft Labs (“Stackcraft”, “we”, “us” or “our”) collects, uses and protects personal information when you visit this website or contact us.

1. Who we are

The controller of your personal information is Dhaval Doriya, trading as Stackcraft Labs, Gujarat, India. Contact: dhavaldoriya@outlook.com.

2. Information we collect

• Information you provide: your name, email address, phone number (if provided), and the details you share about your project through our contact form or by email.
• Website usage: aggregated, anonymous statistics such as page views and approximate country. These are collected without cookies and cannot identify you.

We do not collect special categories of personal data through this website, and we ask that you do not send them to us.

3. How we use it and our legal basis

• To reply to your enquiry and prepare a proposal: to take steps at your request before entering into a contract.
• To deliver and support services you engage us for: performance of a contract.
• To keep the website secure and understand overall usage: our legitimate interests.
• To keep business and accounting records: compliance with legal obligations.

We do not use your information for automated decision-making or profiling.

4. Cookies

This website does not use cookies. See our Cookie Policy for details.

5. Service providers

We share personal information only with the following service providers, who process it on our behalf:

We may also disclose information where required by law.

6. International transfers

We are based in India, and our service providers may process data in other countries, including the United States. Where personal information from the EU or UK is transferred, we rely on our providers’ Standard Contractual Clauses (and the UK Addendum) or other safeguards recognised by law.

7. How long we keep it

Enquiries that do not lead to a project are deleted within 12 months. Client records are kept for as long as needed to deliver our services and to meet legal, tax and accounting requirements.

8. Security

We protect information using encrypted (HTTPS) connections and access-controlled accounts with two-factor authentication. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

9. Your rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion of your information;
• object to or restrict our use of your information;
• receive your information in a portable format;
• withdraw consent at any time, where we rely on consent.

We will respond within one month and will not discriminate against you for exercising your rights. If you are in the EU or UK, you also have the right to complain to your local data protection authority; in the UK this is the Information Commissioner’s Office (ico.org.uk).

Make a privacy request

## 10. Information for US residents

We do not sell or share personal information, and we do not use it for targeted advertising. We collect only the categories of information described in section 2, for the purposes described in section 3. You may request access to or deletion of your information at any time using the contact details above.

11. Children

Our services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.

12. Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page with a revised “Last updated” date.

13. Contact us

For any questions about this policy or your personal information, contact us at dhavaldoriya@outlook.com.